FAQ1

  • I am available immediately therefore I would like to temp for you. How does this work?
    When you are successfully registered and all the documentation and references are confirmed we will contact you if a suitable vacancy arises which matches your skills and experience. On registration you will be given an Induction Pack which will give you comprehensive information about being a successful temp for Lumleys. It will give you information regarding Corporate and Event and Private Household placements, Timesheets, Payments and Holiday Pay, Temporary Workers Contracts, Working Time Regulations and how you keep in contact with us.

  • Do you only register candidates with experience?
    For Chefs, Cooks and Front of House ad KPS  definitely however for waiting staff we will look at minimal experience as we run training courses and we will access your skills and ensure we only send you out on a job if we feel confident you will represent us well.

  • Do I have to come to London to register?
    We prefer Candidates to come to London to meet us, so that they can meet the whole Lumleys team.  In exceptional circumstances, we will arrange a meeting for you with one of our outreach consultants.

  • What do I need to bring with me to the registration interview?
    Compliance is extremely important to us and therefore be prepared and have the correct documentation with you. Visa if applicable, Eligibility to Work,  Passport, Driving Licence, 2 References or names of Referees with telephone numbers and addresses, Bank Details, Photograph (however we will take your photograph with your permission if you do not have one), CRB check if  required, Food Hygiene Certificates.

  • How long will the registration interview take?
    Approximately 1 hour and you will be required to fill in a Form before the interview so please arrive in good time and if you are running late please call the office to inform your consultant.

  • How long will it take for me to get a job once I have met you?
    Before you can get a job, you need to have at least two verbal references.  Once these have been completed you are then placeable, but it is entirely dependent on when the right job comes up for you.

  • What do I do going on a job?
    For private jobs, make sure you turn up on time, wearing the correct uniform and following any other instructions you may have been given.  Chefs need to make sure they have all of the correct equipment with them.  You will paid at the end of the job by the Client.
    For corporate jobs, turn up on time, in the correct uniform and ALWAYS take a timesheet with you.  Sometimes the Clients have them, but it is best to be prepared. 
    Make sure you fill in the timesheet and get it authorised at the end of your shift.  Your timesheet needs to be sent to info@lumleyscooks.co.uk or faxed to 08719116085 by 10 am on a Monday morning at the LATEST.
    Remember to be polite, courteous, helpful and always exceed the client’s expectations.

  • Where do I get a timesheet/holiday pay request form from?
    Please use the Candidate resource centre.

  • Do I need a CRB/DBS check?
    It is not necessary to have a CRB/DBS check to work for most of our Clients.  Some of the corporate ones, such as schools or hospitals will require it.  However, more and more Clients are asking for one, especially if you are working around children.  We do suggest that it is a good investment, as it makes you more placeable. For more information on CRB/DBS checks please follow the link.

  • How do I find a job with you?
    Firstly you need to register with us and this can be done by speaking to us initially and a pre-registration interview will be carried out via a phone call where we can ascertain if you have the right experience in Catering and Hospitality.

  • I am a Romanian or Bulgarian citizen, therefore I am part of the EU now; why cant I register with you?
    Although citizens of Romania and Bulgaria have become full members of the EU as of January 2007, they have not been granted the general right to work in the UK. As this UK law stands, we regret that we are unable to consider candidates not already in possession of a valid work permit for this country. For more information, please visit Homeoffice