Assistant House Manager Job

Location Greater London, UK
Sector Private Households & Estates
Job Role House Manager
Job Type Permanent vacancy
Salary Negotiable
Job Number  52113
Created 15 March 2019

Assistant House Manager Job

 

This role is in north London and you are expected to support and report directly the House Manager and manage the Housekeeping team on a daily basis, ensuring the running of the property’s operation and ensuring the delivery of the highest level of service to the Principals. You will be expected to be hands on and lead by example.

 

Responsibilities

.

  • Managing the day-today running of the property, delivering the highest standard of service to the Principals.

  • Constantly review of housekeeping standards and house manual for staff to follow, detailing products used on different materials together with the associated risks.

  • Circulate throughout all property areas and rooms to ensure all service / operational standards are met and are well maintained but never intrude the privacy of the Principals, their Family and Guests.

  • Wardrobe management for Principals to ensure all choices and seasonal requirements are met and all packing and unpacking is undertaken.

  • Care and maintenance of high end items such as clothes and jewellery.

  • Must be able to work in all areas of laundry including washing, sorting, pressing, spot cleaning and have dry-cleaning awareness.

  • To ensure correct linen is issued to Principals and guests, for functions and to staff areas under housekeeping control.

  • To manage and co-ordinate inventories including linens, clothes and consumables and have effective stock control and rotation.

  • Financial management, and resource management plans to cater for the need of the Business.

  • Assist in managing and controlling staff rosters and time management and recruitment.

  • Flexible with working hours and adaptable to change which might include weekends and bank holidays at short notice. Time will be given in lieu when overtime is worked.

  • Liaison with other departments including Butlers, Maintenance, Kitchen and Gardening teams to ensure house performance is flawless.

  • Deputise in the absence of the House Manager or as required.

  • To carry out any other duties that may be reasonably requested by the House management and Principals.

  • Any other duties required to support the estate operation.

  • Exceptional attention to detail.

 

Health & Safety

 

  • To ensure that all work undertaken is done so in a safe manner and in accordance with relevant approved codes of practice.

  • To ensure the training of the house teams is in place and ensure they are aware of their responsibilities.

  • To ensure all documents are kept up to date and specific to the property.

  • To wear appropriate protective clothing provided by or recommended by the Company.

  • To be aware of and comply with safe working practices as laid down under the Health and Safety Acts as applicable to your place of work. This will include your awareness of any specific hazards at your work place.

  • To ensure that any accidents to staff, guests or visitors are reported in accordance with correct procedures.

  • To be fully conversant with the risk assessments for your department.

  • To comply with all Health & Safety regulation including fire safety procedures to ensure the safety of yourself, staff, contractors and Principals.

 

Training

 

  • To attend all training courses as and when required.

  • Willing to learn new skills and enhance current knowledge.

  • Ensure that all staff are performance-managed and that an ongoing training plan is drawn for each employee.

 

Qualifications and Education Requirements

 

  • The Deputy House Manager is expected to have worked at the highest level of service either within the hotel industry or private house as a Head Housekeeper or Deputy House Manager for UHNWI for at least 5 years.

  • Good spoken and written English skills.

 

Preferred Skills

 

  • Russian speaking would be helpful.

  • Excellent team building skills.

  • IT literate including Excel and Word

 

 

  • Start date - ASAP

  • Live in or out – live out

  • Salary – 50 - 55k depending on experience

  • Hours – 45 hours per week excluding breaks

  • Job ref – 52113

  • Responsible consultant - Jules le Roux – jules@greycoatlumleys.co.uk

News Portal

Read all