Bar Manager Job in Northampton
Greycoat Lumleys is proud to be working with a prestigious brand who have created the ultimate in five-star luxury accommodation, along with an exceptional clubhouse for guests to enjoy. The property will open in 2024 and they are now hiring a Bar Manager.
The Bar Manager will bring innovation to the forefront of beverage offerings with a particular focus on low and non-alcoholic drinks at the heart of the beverage list. The main goal is to oversee the daily operations, to drive revenue and maintain a high standard of service and product quality. The role will lead a team of bartenders, servers, and other staff members to create a welcoming and enjoyable atmosphere for patrons.
Key Responsibilities:
Customer Service:
Create and implement a best-in-class and award-winning guest experience.
Build strong relationships with guests, ensuring their needs are met and preferences are
remembered for future visits.Foster a friendly and inviting atmosphere to create a positive guest experience
Staff Management:
Hire, train, schedule and supervise bartenders, servers, and support staff.
Provide ongoing training to ensure staff is knowledgeable about beverages, menu items, and
customer service best practices.
Beverage offering:
Develop and maintain an innovative and diverse beverage menu.
Curate a selection of alcoholic and non-alcoholic beverages to cater to a wide range of tastes.
Oversee:
Inventory management, including ordering, stocking, and monitoring beverage supplies.
Quality Control:
Ensure drinks are prepared and presented according to established standards and recipes.
Maintain cleanliness and organization of the bar area to meet health and safety regulations.
Monitor the overall ambience of the bar to ensure it aligns with the establishment's branding and atmosphere.
Upselling and Promotions:
Enhance revenue generation through upselling, cross-selling and
achieving add-on sales.Problem-Solving: Handle unexpected situations and challenges that may arise during a guest's
visit.Offer suitable solutions and assistance to ensure guest satisfaction.
Communication and Coordination:
Liaise with various hotel departments to ensure smooth operations and seamless guest experiences.
Performance Responsibilities:
Driven by their vision, they live by the brand pillars, and they are motivated to achieve industry leading and award-winning results. Their vision will be famed as the most exciting, authentic, and intelligently created hospitality destination in the world. The brand pillars – Ultimate Hosts who share our guests’ passions, we’re switched on to their needs, make their stays effortless, they get our finest performance every time. Complete Connoisseur inspired by innovation, champions of excellence, they take pride in their presentation and guests appreciate the constant quality. They embody the brand values and guests know they’re in safe hands.
Detailed objectives will be set through the Personal Development Review (PDR) process.
Key Relationships
Residence Owners
Guests
Management and Staff
Senior Management Team
Knowledge, Skills, And Qualifications:
Previous experience in a supervisory or management role within a 4-star or 5-star hotel is
mandatory.
A strong, yet positive guest service style.
In-depth knowledge of various alcoholic and non-alcoholic beverages, cocktail preparation, and industry trends.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Problem-solving and decision-making capabilities.
Attention to detail and a commitment to quality.
Strong interpersonal skills.
Financial acumen and the ability to manage budgets.
A Personal Alcohol Licence is preferable.
A good command of the English language.
Additional languages are advantageous.
Has an immaculate level of personal grooming, exudes style and sophistication.
Competent in using IT systems (Point-of-sale) and software including Microsoft Office.
Full clean UK driving licence.
Responsible Consultant: Cristina Ciorba (cristina@greycoatlumleys.co.uk)
Please note that it is a legal requirement of the role to have valid Right to Work in the UK and we are unable to accept any applications without this.