Chalet Manager Val d'Isere

Location International
Sector Ski & Yacht
Job Role Ski Season & Chalet
Job Type Temporary vacancy
Salary See below
Job Number  40557
Created 01 September 2017

5* Chalet Manager Position in Val’Disere January – April 2018


Management of the team in the chalet:

 Co-ordination of the day to day operations in the chalet; service & housekeeping duties

 Daily meetings with the chalet team and a weekly planning meeting (Monday)

 Plan rotas for the team to ensure you have cover for days off and fair work time/down time for all

 Co-ordinate handover notes for your day off

 Manage your chef to ensure shopping orders are complete; budgets are being maintained; stock takes are completed; daily temperature checks are being carried out and any special requests from the guests are purchased

 Management, work planning and nurturing each member of your chalet team

 Train and motivate of your team

 Ensure the presentation of staff is to a high standard

 Report any HR issues to the HR Manager to ensure problems are being dealt with immediately, consistently and efficiently.



 Weekly rotas for your team

 Chalet Accounts Pack for accounting purposes

 Weekly Manager Reports

 Weekly Guest Reports

 Manage stock levels

 Weekly linen count, keeping a close track of your linen

 Maintain chalet inventory of equipment, crockery, furniture & linen

 Collect guests’ payment as necessary, for lift passes, wine, massages and any other payments

 Update supplies of bread, flowers and newspapers depending on number of guests

 Call the guests pre-arrival to discuss any special requirements

 Ensure all arrival literature is correctly displayed - Contact Cards, Welcome Letters & Resort Information Folder

 Ensure the guest book is placed on coffee table the day before departure.


5* Customer Service:

 Act as a concierge and ensure guest queries are answered speedily and any special requests are met at the earliest opportunity

 Arrange any ski hire, ski school or lift pass requirements

 Book restaurants for lunches and the chef’s night off

 Plan “wows” and other special occasions for your guests

 Delivery of high standards of service; through serving early morning tea trays, breakfast, lunch, afternoon tea, pre-dinner drinks, canapés, dinner and after dinner drinks

 Work with the chef to ensure any special requests, likes, dislikes and any food requirements are met.

 Provide cooked breakfast on chef’s day off

 Delivery of our House wines and up-sell to our ‘A La Carte’ Wine list.



 To be always conscious of general hygiene, maintaining high health and safety standards

 Daily clean; evening turn down service; weekly clean; deep cleans at the beginning, mid and end of the season; daily laundry duties and other necessary cleaning to ensure chalet is presented to the highest standards

 Ensure your chalet is stocked with necessary cleaning equipment and products

 Manage your chef to ensure daily, weekly and deep cleans are being carried out

 General chalet maintenance; ensure issues are being reported and fixed speedily.

 Oversee Jacuzzi checks and ensuring the log book is maintained and complies to legal standards

 Build and maintain ice bars with your team

 Snow clearing


Skills and experience required:

 Previous 5* hospitality or silver service experience

 Previous general management experience

 Excellent organisation/time management skills



 Rewarding and stunning work environment in beautiful ski chalets in one the world’s leading ski resorts

 Very competitive salary

 Excellent accommodation

 Meals provided

 Winter travel and health insurance

 Free ski/board and boot hire

 Ski pass

 A performance-based, end of season bonus of up to 3 week’s salary.


Job number 40557


This position is being managed by Lucy Simmonds. Please submit applications to or apply via the link below.

Due to the volumes of applications we are receiving at present, sadly, we can only guarantee a response to successful applicants. We will always endeavour to respond to every applicant where possible.

News Portal

Read all