Resort Manager for 5* chalet company, Val D'Isere

Location France
Sector Ski & Yacht
Job Role Ski Season & Chalet
Job Type Temporary vacancy
Salary See below
Job Number  43417
Created 10 May 2017

(43417)

 

Excellent opportunity for an experienced resort manager to join a highly successful, luxury Ski Company located in Val D'Isere. This is an all year round position based in the French Alps so the candidate must be happy to live in the ski resort in the Summer as well as the Winter. The five stunning chalets are all fully staffed and the manager must be confident to manage over 30 staff during the busy Winter months, including a transfer team. The resort manager will also be working closely and liaising with the General Manager, Company Owners & Directors.

 

Job Role

Management and maintenance of:

5 luxury ski chalets

High-level transport company

All staff (recruitment, training and development)

Associated accounts and administration

Maintain and build the product and operations team.

 

HR

Organise annual recruitment campaign

Run interviews/interview days

All required administration for staff secondment, payroll and general HR

Responsible for complete staffing levels at all times.

 

Staff Training and Management

Manage training programme

Maintain standards in resort – regular checking and reporting

Appraisals and mid-season training

Replacement staff training programmes

Encourage key staff members to return and develop

All required HR administration.

 

Property Management

Regular property checks and maintenance programme

Manage summer improvement and maintenance projects

Inventory management

Detailed open and close of 5 properties.

 

Product Management

Work with sales team to consistently offer excellent holidays

Manage staff, properties and budgets

Visit all guests

Deal with all customer feedback, good or bad – turn complaints around ASAP.

 

Accounts and Administration

Justify and manage resort budgets

Work with accounts team to provide regular and accurate resort account reports for directors

Check and understand all chalet budgets – weekly accounts and stocktakes

Hold regular staff meetings and ensure all minutes/reports are up to date and acted upon

Accurate HR accounts/administration

Accurate property maintenance accounts/administration

Accurate summer project management and accounts/administration.

 

Requirements

Experienced hotel or property manager, preferably with hospitality and restaurant training

Experience in team recruitment and management – at luxury level

Experience in management account analysis for monthly reviews

Guest management skills and experience in provision of high-end product

English/French speaking minimum, preferably with another language

An eye for detail and excellence

Welcoming manner with organised nature

A natural leader.

 

Salary: Negotiable salary paid in sterling with accommodation, meals, ski pass & hire also provided. Statutory holidays to be taken during quieter Summer months. (plus bonus).

 

Fluent French is preferable.

 

Start date: Either with a view to use the remainder of the season as a hand over, or to start in the spring (applicant dependant).

 

Responsible Consultant: Natalie Cleary

News Portal

Read all