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Housekeeping Job

Location UK, South East England, Greater London
Sector Childcare & Education
Job Role Housekeeper
Job Type Permanent
Employment Type Full-time
Salary £22,000 - £24,000 GPA
Job Number  95648
Created 15 September 2021


We are working with a school in South West London to source a Household Manager.  This school provides fully catered, managed accommodation to the ladies living within the estate. The purpose of this job is to provide a high standard of cleaning and housekeeping services to ensure that the building is always representable and provides a comfortable place for residents and employees to work and live.


  • Fully paid for 1 bedroom apartment in Kensington
  • Bills and internet included
  • Free meals whilst on Duty
  • Full bedroom clean only 3 times per year

The Role:

  • To manage and oversee the Housekeepers / Au-pairs at QAH.
  • To assist with food preparation and service for residents during dining term times.
  • To assist the General Manager (Principal) in the running of the residence and any duties required.
  • To liaise with both internal and external partners to ensure that a first-class service is always delivered and to continually work to build an engaging community at QAH
  • General Housekeeping Duties
  • Cleaning accommodation and staff areas as per designated routine as well as some ad-hoc request from line manager (bedrooms are cleaned only 3x per year)
  • To ensure housekeeping / au-pair staffing levels are correct for business needs.
  • Ensure pre-set staff rotas are adhered to or flexed to meet business demands.
  • To be an active member of the House Committee, attend meetings, write reports and take minutes when necessary.
  • To continually provide training to develop a high performing team
  • To induct all new members of the Housekeeping / Au-pair team
  • Assist in the recruitment by selecting Housekeeping / Au-pair staff effectively in line with company procedures.
  • To feedback to the General Manager (Principal) any training needs you identify.
  • To ensure all team members are aware of their responsibilities and are preforming all duties to a consistently high standard.
  • To ensure that all staff adhere to safeguarding, security and privacy rules when working in communal areas and bedrooms.
  • Always maintain key security.
  • To carry out regular room inspections and audits and report any defects that require attention to maintenance manager.
  • Control stock levels of linen, cleaning chemicals and consumables to ensure costs and budgets are adhered too.
  • Prepare / display and serve appropriate quantities of food in a timely manner. Prepare, cook and/or assemble sandwiches, burgers, fries, salads, meats, fruit, vegetables, and cookies.
  • To portion and present food; to prepare the counter/trolley/take away area etc for food service.
  • To serve and clear the counter and liaise with residents
  • Prepare food service facilities for the serving of food; assure that serving lines are properly stocked with adequate food, beverages, and supplies; count and set out an appropriate number of food trays; prepare the steam table for serving hot meals.
  • Heat, portion and serve food to residents and staff.
  • Count and maintain inventory records and notify supervisor of needed supplies. Maintain work areas and serving areas in a clean, sanitary, and safe condition; wash and clean counters and steam tables; wash and store equipment, pots, pans, trays, and other food service items.
  • Assist in storing unused food and supplies to assure compliance with health and sanitation standards; dispose of unusable leftovers and trash.
  • Train new food service employees and student workers as assigned.


  • Educated to College Level
  • Experience / Knowledge of and experience in Cleaning and Sanitising rooms to varying levels to meet requirements
  • Knowledge and experience of cleaning methods and systems
  • Awareness of Control of Substances Hazardous to Health (COSHH) regulations Understanding of Housing related Health and Safety issues and standards.
  • Security and safety conscious
  • Previous experience of working in a busy customer focused or service environment.
  • Patient and able to gain residents trust and sensitive to their needs 
  • Good organisational skills, the ability to be flexible and work unsupervised and to plan and prioritise workload to meet deadlines.
  • Good Customer Service skills To operate in a multi social / cultural environment and be sensitive to possible cultural differences.
  • Ability to complete property / room inspections and work alone as required. Proven Fire Safety.

For more details, a full job specification can be sent over to applicants

Hours: 40 hours spread across the working week, required to work 2 (on the rare occasion 3) weekends out of 4

Start:  ASAP

Interviews: ASAP

Salary:  £22,000-£24,000 GPA depending on experience

Responsible Consultant: Kelly B (kellyb@greycoatlumleys.co.uk

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