Latest roles.

F1 Trackside Hospitality Manager

Trackside Hospitality Manager – Global (Formula 1 Circuit) Greycoat Lumleys is recruiting for a rare opportunity to lead world-class hospitality delivery at the pinnacle of international sport, working across the global Formula 1 calendar. We are seeking an exceptional Trackside Hospitality Manager to take full ownership of VIP guest experience, operational delivery, and team leadership across international race locations. This is a high-impact, client-facing role requiring precision, energy, and absolute attention to detail. The Role You will be responsible for the end-to-end execution of premium trackside hospitality programmes, ensuring flawless delivery across VIP, Paddock, and Club Suite environments. Acting as the senior on-site lead, you will oversee all front-of-house operations, manage large teams, and serve as the primary point of contact for key guests, partners, and stakeholders. Key Responsibilities Event Delivery & Guest Experience Lead the delivery of high-end hospitality programmes across international race events Act as the primary front-of-house host for VIP guests, sponsors, and partners Own the overall guest journey, ensuring exceptional service and brand alignment Oversee Paddock, Paddock Club, and Club Suite operations Operations & Logistics Manage all trackside hospitality operations, including setup and breakdown at global venues Coordinate closely with culinary, logistics, and technical teams Ensure all hospitality areas meet operational and brand standards Oversee supplier relationships and third-party service providers Team Leadership Lead, brief, and manage front-of-house and hospitality teams on-site Recruit, train, and develop staff in line with brand standards Deliver daily briefings and post-event debriefs to drive continuous improvement Client & Stakeholder Management Build strong relationships with VIP guests, partners, and internal stakeholders Manage guest requests and ensure seamless execution at all times Provide regular updates and reporting to senior leadership Commercial & Compliance Manage budgets, purchase orders, and cost control on-site Ensure full compliance with health & safety, fire, and food hygiene regulations Produce detailed event reports, feedback analysis, and performance insights Candidate Profile Experience Proven track record in high-end hospitality or event operations, ideally within elite sport or global events Experience delivering complex, multi-day, high-volume VIP programmes Strong understanding of front-of-house service excellence Skills & Attributes Fluent in English plus French or Italian Confident, polished, and highly professional client-facing presence Exceptional organisational and leadership capability Calm under pressure in fast-paced, high-stakes environments Strong commercial awareness and operational control Personal Fit High energy, proactive, and solutions-driven Passion for sport, live events, and premium experiences Flexible and willing to travel extensively across the global calendar Why This Role? Work at the highest level of global sport and hospitality Lead delivery across iconic international venues High visibility role with direct exposure to VIP clients and stakeholders Opportunity to shape and elevate premium guest experience on a global stage Positioning Summary (for recruiters) “F1-level operator” — not just events, but precision hospitality under pressure Blend of luxury service + large-scale logistics + stakeholder management Ideal backgrounds: F1 teams, elite sports hospitality, premium event agencies, luxury travel/chalet operators  

  • Permanent
  • £60,000 + bonus

Guest Relations Manager Job

Guest Relations Manager Job, Turks & Caicos Greycoat Lumleys is currently recruiting for a Guest Relations Manager position overseeing concierge operations across a portfolio of high-end villas. This is a hands-on leadership role focused on delivering exceptional, personalised guest experiences, while driving operational excellence, team performance, and commercial results. The role combines luxury service delivery, team leadership, and revenue generation within a fast-paced hospitality environment. Key Responsibilities Guest Experience & Concierge Services Act as the primary contact for guests before, during, and after their stay. Design and oversee bespoke itineraries (dining, excursions, wellness, events). Anticipate guest needs and deliver discreet, high-touch service. Manage high volumes of guest requests across multiple villas without compromising quality. Operations Management Oversee day-to-day concierge operations across a portfolio of villas. Coordinate bookings including restaurants, private chefs, transport, yacht charters, and activities. Ensure all services meet luxury hospitality standards. Manage VIP and high-profile guests with professionalism and discretion. Team Leadership Lead, recruit, train, and develop a high-performing concierge team. Set clear service standards, KPIs, and accountability measures. Conduct performance reviews and ongoing coaching. Foster a culture of professionalism, consistency, and service excellence. Commercial & Performance Focus Drive revenue through upselling and curated guest experiences. Build partnerships with premium vendors and service providers. Monitor and improve KPIs such as guest satisfaction, response times, and conversion rates. Manage budgets and contribute to overall business profitability. Coordination & Communication Liaise with housekeeping, maintenance, and property teams to ensure seamless operations. Coordinate special setups (events, celebrations, bespoke guest requests). Administration & Reporting Maintain accurate records of guest preferences, bookings, and vendor relationships. Track guest feedback and implement service improvements. Ensure compliance with company policies and local regulations. Candidate Profile Experience 3–5+ years in luxury hospitality, concierge, or villa/resort management Proven experience working with UHNW/HNW clients (essential) Experience managing high-volume operations (multiple properties) Strong background in team leadership and performance management Skills Exceptional communication and interpersonal abilities Strong organisational and multitasking skills Commercial awareness and revenue-driven mindset High emotional intelligence and problem-solving ability Proficiency in CRM systems and reservation platforms Personal Attributes Professional, discreet, and service-focused Confident and mature leader Calm under pressure in fast-paced environments Flexible and adaptable with a hands-on approach

  • Turks and Caicos Islands
  • Permanent
  • $6,0000 - $7,000 per month dependent on experience

Senior Host/Hostess F1 Job

Senior Host/Hostess Job Greycoat Lumleys has the pleasure of working with one of the world's leading catering companies to supply their staff for their F1 contract. This is a very exciting opportunity for a Senior Hostess to join the team. The Senior Hostess plays a key leadership role in delivering exceptional VIP hospitality at Formula 1 events. In addition to providing first-class service to guests, the Senior Hostess oversees host/hostess teams, coordinates guest experiences, and ensures hospitality areas operate smoothly and meet luxury service standards. The role requires strong leadership, attention to detail, and the ability to manage high-profile clients in a fast-paced international environment. Key Responsibilities VIP Guest Experience Welcome and engage VIP guests, sponsors, and corporate clients, ensuring a premium and personalised hospitality experience. Oversee guest seating, arrivals, and overall flow within hospitality suites, paddocks, and lounges. Build positive relationships with repeat VIP guests and key stakeholders. Team Leadership & Coordination Supervise and support host/hostess teams during events, ensuring consistent service standards. Brief the hospitality team on event schedules, guest expectations, and service protocols. Provide guidance, support, and on-the-job training to junior hosts and new staff. Hospitality Operations Coordinate seating arrangements, guest lists, and hospitality logistics for each event session. Ensure all hospitality areas are fully prepared, clean, stocked, and visually presentable throughout the event. Monitor guest areas to ensure service runs smoothly and efficiently. Food & Beverage Oversight Liaise with catering teams to ensure timely and high-quality food and beverage service. Manage special requests, dietary requirements, and VIP service expectations. Ensure service standards meet luxury hospitality expectations. Guest Relations & Issue Resolution Act as the first escalation point for guest queries or concerns. Resolve issues quickly and professionally while maintaining a high level of discretion with VIP clients. Cross-Team Collaboration Work closely with event management, security, and catering teams to coordinate smooth operations. Ensure compliance with company service standards and health & safety regulations. Event Preparation & Setup Assist with planning and preparation of hospitality areas before race weekends. Oversee event setup, guest amenities, and presentation standards. Ensure hospitality areas remain organised and well maintained during the event. Reporting & Feedback Collect guest feedback and report insights to event management teams. Support continuous improvement of hospitality service and operational processes. Person Specification Essential Strong leadership and team coordination skills Exceptional customer service and interpersonal abilities Experience in VIP hospitality, luxury events, or high-end service environments Ability to manage high-pressure, fast-paced events Professional appearance and strong attention to detail Flexibility and willingness to travel internationally for events Desirable Experience supervising hospitality teams Additional languages WSET or Food Safety qualifications Previous experience in Formula 1 or major sporting hospitality events Key Details Salary: Approx. £40,000 per annum Environment: High-end international Formula 1 hospitality events

  • Lambeth
  • Permanent
  • £40,000 GPA

Host/Hostess Job

​ Host/Hostess Job Greycoat Lumleys has the pleasure of working with one of the world's leading catering companies to supply their staff for their F1 contract. This is a very exciting opportunity for a Hostess to join the team.   The Host/Hostess plays a crucial role in delivering exceptional customer service and ensuring that guests have a memorable experience at Formula 1 events. Provides top-tier service to VIP guests, sponsors, and corporate clients at Formula 1 events. Working in exclusive hospitality areas such as paddocks, suites, and private lounges, the host ensures that all visitors experience high standards of comfort, hospitality, and engagement during race weekends. The role demands excellent interpersonal skills, attention to detail, and the ability to handle a fast-paced environment with professionalism. Key accountabilities Guest Reception and Engagement:  Greet VIPs, guests, and clients warmly upon arrival and escort them to their assigned areas. Provide a welcoming and friendly atmosphere to ensure guests feel valued and comfortable.  Seating and Hospitality Services:  Ensure that guests are seated and attended to promptly in the hospitality suites or viewing areas.  Manage seating arrangements, ensuring a seamless experience during meals or events. Providing Information:  Offer detailed knowledge about the event schedule, race information, and available services.  Answer guest queries about the Formula 1 event, including logistics, hospitality offerings, and race-related details.  Food and Beverage Coordination: Liaise with the catering team to ensure guests are provided with food and beverages promptly.  Monitor and assist with serving food, refreshments, and any special dietary requests or preferences. Guest Relations and Problem Solving: Handle any guest issues or special requests quickly and efficiently to ensure their experience remains positive. Manage high-profile clients and resolve any concerns in a discreet and professional manner. Collaboration with Event Staff: Work closely with other event staff, including security, catering, and event management teams, to coordinate hospitality services smoothly. Ensure that all areas of hospitality adhere to company standards and health & safety regulations. Event Setup and Maintenance: Assist with the setup and maintenance of the hospitality area, ensuring it remains clean, tidy, and visually appealing throughout the event. Ensure that all guest amenities are stocked and available. Feedback Collection and Reporting: Gather feedback from guests about their experience and report it to the event management team. Contribute to the continuous improvement of hospitality services by providing insights and suggestions.  Person specification  Essential Excellent communication and interpersonal skills. Strong customer service orientation. Ability to work under pressure in a fast-paced, high-profile environment. Flexibility and the ability to adapt to different client needs. Previous experience in luxury hospitality, event management, or customer service is preferred. Adhere to uniform and presentation standards as per the dress policy and champion this within the team and always ensure immaculate appearance. Ability to be flexible and willingness to travel as role requires  Desirable Additional languages Experience working in VIP Hospitality environment. WSET & Food Safety Qualifications  Salary - £32,000 GPA  ​

  • Lambeth
  • Permanent
  • £32,000 GPA

Account Executive Job

Our client, a luxury catering business based in London that provides hospitality services for an F1 team, is looking for an Account Executive. This role is designed to support in delivering events and managing logistics, ensuring smooth coordination of travel, staffing, procurement, and event preparation. This role involves administrative support, event planning, logistics management, and on-site event assistance for both UK and international events. Key Responsibilities Meetings & Administration Attend weekly meetings with the Account Manager and client, ensuring key information is communicated to the wider team. Attend travel planning meetings and coordinate all travel arrangements in line with agreed team attendance. Book hire cars, airport transfers, and other travel requirements. Maintain up-to-date records of requests, visas, travel logistics, and team movements. Track team holidays, lieu days, and availability. Submit monthly per diem reports to the finance team in accordance with payroll deadlines. Coordinate bookings for temporary or flexible staff through agencies and provide them with travel details. Provide support during the first stage of the recruitment process. Event Preparation Prepare and distribute event packs including room lists, travel information, and contact details. Prepare menus for each event according to client specifications to ensure efficient event delivery. Ensure all event documentation is distributed to stakeholders, including clients and internal teams, in a timely manner. Logistics & Procurement Track and report freight breakages and prepare purchasing reports when necessary. Order equipment, florals, and other supplies required for events. Manage staff uniforms to ensure all team members have the required items. Monitor freight stock levels and ensure they are replenished as required. Support the preparation and management of tabletop equipment, quantities, and packing requirements in collaboration with the client and Account Manager. Research & Presentations Research local activations, suppliers, and specialist equipment in different countries to support event planning. Create presentations using Canva for one-off events or proposals. Event Support Provide on-site support for selected international events, including up to four overseas races per year. Assist with UK-based events, including corporate and hospitality events. Skills & Experience Strong organisational and administrative skills. Ability to manage multiple tasks and deadlines in a fast-paced environment. Excellent communication and coordination skills. Proficiency in Microsoft Office and presentation tools such as Canva. Experience in event management, hospitality, or logistics is desirable. Willingness to travel internationally when required.  

  • Lambeth
  • Permanent
  • £40k-£45k

Head of Portfolio Job

Head of Portfolio Operations & Delivery in Devon An excellent senior operational role overseeing a diverse property and development portfolio has come available. This is such an exciting diverse project manager opportunity for someone to be a part of a dynamic family office and business. The ideal candidate will be responsible with the Head of Built Environment to oversee a diverse property portfolio including new builds, refurbishments, retrofits, heritage assets, commercial premises, and operational sites. The portfolio comprises of 30+ private and commercial properties. These estates include Grade II listed buildings through to modern developments and facilities. They are looking for someone who will help move projects from concept to delivery with pace, clarity and alignment to the founder’s values, particularly in conservation, sustainability and long term stewardship. The environment is fast‑moving and collaborative. Ideas evolve quickly, priorities shift, and therefore being adaptable is key. They will need to have key attributes such as having an analytical mind, that elasticity in thinking outside the box, being able to connect the dots to see the bigger picture, solutions‑driven and able to keep multiple plates spinning and moving simultaneously. The work culture in this family office is that they expect everyone to feel comfortable and willing to step outside formal responsibilities, if needed, and hence be a team player.  The ideal candidate will thrive in this setting because no two days are the same!  Key Responsibilities Supporting the Head of Built Environment by way of sharing leadership responsibility and stepping into leadership where required. Work collaboratively to find solutions, shape approaches to reach the end goal/objective. Ability to multitask and re prioritise projects as required. Adapt quickly to these evolving priorities, shifting project scopes, and new ideas from the founder or Head of Built Environment. Manage and coordinate multiple concurrent projects. Lead operational planning, budgeting, scheduling, and reporting across all active projects. Ensure all works align with the organisation’s conservation‑led ethos, sustainability commitments, and long‑term land‑use vision. Identify risks, bottlenecks, and opportunities, proposing practical, commercially sound solutions. Build strong relationships with contractors, consultants, planners, local authorities, and internal stakeholders. Ensuring that existing assets are managed proactively. Develop and scrutinise business cases, financial models and investment proposals. Looking at carbon accounting frameworks and new commercial concept feasibility studies. Support due diligence for acquisitions and feasibility studies for new developments. Contribute to strategic planning, portfolio optimisation, and long‑term asset management. Foster a team‑player culture where flexibility, collaboration, and mutual support are the norm. Using data to inform strategic direction and operational improvements. Comfortable working with financial information, performance metrics and KPIs. Skills and Experience Experience working at a senior level within property, estate, development or built environment roles. RICS qualifications or progression towards chartered status is advantageous but not essential. Strong financial and commercial literacy. This role requires someone broad rather than narrow - strategic thinker rather than a deeply specialized technical expert Experience managing complex, multi‑stakeholder projects from inception to completion. Ability and experience to project manage. Commercial acumen with the ability to balance cost, quality, sustainability, and long‑term value. Experience within a family office, private estate, or privately owned business is highly advantageous, particularly where discretion and relationship‑sensitivity are essential. Excellent communication and stakeholder‑management skills. A genuine interest in conservation, or sustainable development is a significant asset and this may come from an academic and/or professional background. A mindset that embraces change, will seek to find answers and solutions to projects presented to them. Confident to challenge and contribute ideas in an emotionally intelligent, constructive, and respectful manner. Able to work autonomously. Start:  As soon as the right person is found.   Working week: Monday to Friday, 42.5 hour week but with some flexibility to work overtime when required. Office based role only.   Driving: Essential Salary: Negotiable and dependant on experience

  • Devon
  • Permanent
  • Negotiable and dependant on experience

Candidate Resourcer / Administrator Job

Candidate Resourcer and Administration Role – Admin & Compliance Team (Greycoat Lumleys Recruitment), SW6, Fulham, South West London Do you enjoy administration, supporting others, and helping people achieve their goals? Are you highly organised with a proactive mindset? If so, you could be the perfect fit for this role. As our business continues to grow, we are looking for a Full-time Administrator / Resourcer to join our modern Fulham office. You will support a small team of consultants and play a key part in delivering an exceptional candidate experience. Main Duties Include: Candidate Sourcing: Identifying and attracting suitable candidates to register with Greycoat Lumleys Pre-Registration Coordination: Conducting pre-registration interviews and scheduling candidate–consultant meetings Candidate Management Support: Assisting consultants to ensure candidates receive the best possible experience Reference Checking: Completing reference checks for all relevant applicants Lead Generation: Supporting consultants with business development activities Administration & Compliance: Maintaining and updating candidate files and documentation DBS Processing: Submitting and managing Enhanced DBS applications Job Description Support: Assisting consultants in writing job descriptions General Administration: Providing day-to-day administrative support Telephone Duties: Answering incoming calls and covering reception during annual leave Diary Management: Organising and managing schedules and appointments Team Cover: Providing suitable cover across all relevant desks in the Corporate team Key Qualities of an Administrator / Resourcer Strong communication skills with a professional, polite telephone manner Ability to prioritise workload effectively and manage time well Proactive approach with the ability to recognise tasks needing attention Motivated, resilient, and able to work well within a team Flexible, reliable, and highly detail‑oriented Salary Approximately £29,000 gross per annum Benefits 20 days annual leave + bank holidays + extra time off between Christmas & New Year - Annual leave increases to 25 days after 2 years of service Private Health Insurance after probationary period (6 months) Monthly members’ breakfast in the Uncommon Offices café Monthly after‑work social drinks Access to weekly yoga classes through Uncommon Offices

  • South West London
  • Permanent
  • circa £29,000 GPA

Production Sous Chef Job

Production Sous Chef Job, Battersea, South West London Our client, a leading London-based events catering company, is currently expanding their kitchen team due to continued growth. They deliver a wide range of events including corporate functions, private celebrations, multi-day productions, sporting events, and large-scale shows across London. They are seeking an experienced and highly organised Production Sous Chef to support the Head Chef and work alongside the Executive Chef to ensure the highest standards of food quality, organisation, and operational efficiency. Job Title: Production Sous Chef Location: Battersea, London Reporting to: Head Chef / Executive Chef Key Details: Predominantly Monday–Friday role, with occasional weekend work Based primarily at the central production kitchen Responsible for managing seasonal freelance chefs and food handlers • Ensuring event production is organised, packed, and dispatched on time Responsibilities: Kitchen Production & Operations Support the Head Chef with the day-to-day running of the production kitchen Oversee food preparation and production for a wide portfolio of events Ensure all food is produced to specification and packed correctly for events Maintain efficient kitchen organisation and preparation schedules Ensure all events are dispatched accurately and on time from the production kitchen Team Leadership Manage and coordinate a seasonal team of freelance chefs and food handlers Provide clear direction, organisation, and leadership during production periods Maintain a positive, efficient, and well-structured working environment Support the training and development of team members where required Event Support Support the delivery of events at partner venues across London when required Ensure food quality and presentation standards are maintained on-site Work closely with event teams to ensure smooth service delivery Food Safety & Compliance Ensure the highest standards of food hygiene, food safety, and health & safety are consistently maintained Ensure kitchen operations comply with all relevant regulations and procedures Maintain clean, safe, and organised working areas at all times Requirements: Proven experience as a Sous Chef within events, catering, or large-scale hospitality environments Strong organisational and time-management skills Experience managing or coordinating large freelance or seasonal kitchen teams Ability to work in a fast-paced production environment Strong understanding of food safety and kitchen compliance standards Confident communicator with a collaborative leadership style Benefits: Salary £40,000 - £50,000 + bonus 25 days holiday + 7 bank holidays per year Overtime paid back in lieu Regular team socials Strong work/life balance Day off on your birthday

  • Battersea
  • Permanent
  • Dependent on experience £40,000 - £50,000 + Bonus

Operations Assistant Job

Operations Assistant Job, Music Tech Company, Edinburgh Assisting the founders at a music tech company run a smoother operation whilst providing a co-ordinating role directly with all members of the content, production and administration departments and volunteers. We are looking for someone with a passion for organising people and a flare for creating organisational systems for people to work within as part of a deeply creative enterprise. The relatively young company that employs a small number of technical creatives producing content, resources and tools for a large and ever growing audience of music makers the world over. The aim is to grow and support this audience whilst keeping the feel of the company boutique and the those who work at the company will be part of an elite team of very talented and special individuals. We are looking for someone who will fulfil a hybrid role that combines executive assisting along with project management and co-ordination across all departments. We believe a candidate with a passionate interest in music, film and technology will get the most job satisfaction out of this position. With most of the company operating / living in the central belt of Scotland.   Our client would want someone to come in as a valued part of that team to work together with everyone in the company whilst maintaining close daily reporting with the founders. An exciting aspect of the role would, in our opinion, be that you are helping not just to maintain but to all continue to build something together, as we are still agile and in a ‘growth' stage of the company’s life-story and so there is scope for real creative involvement in an operations sense and also bespoke tailoring of a young company using the applicant’s experience and their own knowledge moving forwards, which is hopefully a job-satisfaction / rewarding prospect!   In the longer term, there is also scope for potential promotion, and so there is the opportunity to aim for an operations manager level role in the future.   The role would include:  Day-to-day logistics planning and management Project management (including budgetary and liaising with our finance team re basic book-keeping support) Diary management and co-ordination of founders Development and management of systems that help the smooth running of the company. Along with the rest of the team be part of the quorum of feedback that helps check, correct and improve all front facing content and communication. Helping to maintain the culture of mutual respect, support, encouragement, teamwork and creative innovation that runs throughout the company. Attendance and assistance at events, trade shows, and location shoots.   Required Skillset:  An ability to read, edit and create spreadsheets (googlesheets) ( Our company ‘lives’ on Google Workspace and is administered by our IT firm Welgo ) Other software experience – Figma, Slack, Adobe suite (photoshop, illustrator, premiere pro) Drip, Wordpress, Woo Commerce, Shopify, Wordpress , Timetastic and internet Social platforms – youtube, Instagram, Tiktok,  Applicants must be computer literate, with a willingness and capacity to learn new software applications as part of the job. The young team feel that someone with experience in project management and/or executive assisting could greatly benefit the company.  An awareness and willingness to oversee and update any industry standard company systems, including regular inventory and storage of company property.  Experience is valued over  qualifications, personality over productivity.  This role will suit someone with a willingness to adventure, roll their sleeves up with the team, learn on the job. Someone who is both happy to be a team player and work as a member of a group whilst also being autonomous in certain requirements of their job. Applicants must have the ability to manage their own time and be happy with a degree of creative autonomy.    The team wish to maintain the friendly and co-supportive dynamic they have built whilst running a very professional operation.  This is a new role and the new recruit will first observe the team at work and then work closely with the founders to help with operational improvements. Whilst it is a cliche within such job postings this company really is a “people first” company.  They will be meticulous in our selection of someone who is a true team player and someone who can be proud to support and celebrate the work of their colleagues.  Whilst not obligatory a willingness to travel both domestically and internationally will ensure the candidate realises the full potential benefits of the role. Days:  4-day working week (Mon-Thu) Role is working from Edinburgh HQ at least 3 days with Mondays being mandatory in the office Job: 209711 Salary:  £30,000 - £35,000 lesley@greycoatlumleys.co.uk 

  • Edinburgh
  • Permanent
  • £30,000 to £35,000 GPA

Head of Service Job

Head of Service / Head Butler /Opportunity - Near Lisbon, Portugal   Temporary accommodation or staff accommodation (shared) can be offered if required, depending on each application    A returning client is seeking an exceptional Head of Service, Head concierge or Head butler to oversee the day-to-day operations of a prestigious private residence located near Lisbon, Portugal. This role requires a highly polished professional with a background in five-star hospitality. The successful candidate will run the home with the precision, discretion, and excellence of a five-star luxury residence ensuring seamless operations, impeccable presentation, and an anticipatory service experience for the Principals at all times.   Key Responsibilities   ● Oversee the smooth, day-to-day running of the residence, ensuring the home operates to five-star luxury standards at all times ● Create, implement, and continuously refine household systems, procedures, and schedules ● Identify areas for improvement proactively and implement solutions before issues arise ● Ensure the home is always guest-ready and presented to an impeccable standard   Staff Management & Leadership ● Recruit, onboard, train, manage, and motivate household staff ● Create staff schedules, manage rotas, oversee performance, and uphold accountability ● Lead by example, setting the tone for professionalism, discretion, and excellence ● Foster a culture of pride, attention to detail, and exceptional service within the household team   Principal Support ● Act as the primary point of contact between the Principal, Principal’s PA and household staff ● Support the Principal with ad hoc requests, personal assistance, and lifestyle management tasks ● Greet Principals and guests upon arrival when appropriate, ensuring a warm, polished, and seamless experience ● Anticipate needs and preferences, ensuring a highly personalised service approach   Vendor & External Management ● Work with the Property manager to liaise with contractors, suppliers, and service providers, including local Portuguese vendors ● Ensure all external services meet the household’s luxury standards ● Oversee maintenance, repairs, and property projects with attention to detail and discretion   Standards & Discretion ● Maintain absolute confidentiality and discretion at all times ● Uphold impeccable personal presentation and professional conduct ● Ensure the household reflects calm efficiency, structure, and understated luxury   Essential Experience ● Proven experience in luxury hotel management, private members’ clubs, super-yachts & UHNW private households ● Demonstrated experience managing teams, schedules, and complex operations ● A service-driven mindset with a deep understanding of five-star hospitality standards   Key Attributes ● Naturally proactive and anticipatory — always thinking several steps ahead ● Highly organised, detail-oriented, and solutions-focused ● Calm under pressure with exceptional problem-solving abilities ● Comfortable handling a wide variety of tasks, from strategic oversight to hands-on support ● Polished, confident, and discreet with excellent interpersonal skills ● Takes pride in excellence and holds themselves and others to the highest standards   Language, Location & Right to Work ● The role is based near Lisbon, Portugal ● Portuguese language skills are preferred; fluency in English is essential ● EU passport holders only    Benefits   ● Salary of circa €60,000 to €70,000 Gross per annum ● Live out or Staff accommodation (shared) can be offered  ● 5 days per week    Consultant: Andy Hodges    Job: 203654    

  • Lisbon
  • Permanent
  • 60,000 to 70,000 Euro GPA
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