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Operations Assistant

Operations Assistant Music Tech Company Assisting the founders at a music tech company run a smoother operation whilst providing a co-ordinating role directly with all members of the content, production and administration departments and volunteers. We are looking for someone with a passion for organising people and a flare for creating organisational systems for people to work within as part of a deeply creative enterprise. The relatively young company that employs a small number of technical creatives producing content, resources and tools for a large and ever growing audience of music makers the world over. The aim is to grow and support this audience whilst keeping the feel of the company boutique and the those who work at the company will be part of an elite team of very talented and special individuals. We are looking for someone who will fullfil a hybrid role that combines executive assisting along with project management and co-ordination across all departments. We believe a candidate with a passionate interest in music, film and technology will get the most job satisfaction out of this position. With most of the company operating / living in the central belt of Scotland.   Our client would want someone to come in as a valued part of that team to work together with everyone in the company whilst maintaining close daily reporting with the founders.  An exciting aspect of the role would, in our opinion, be that you are helping not just to maintain but to all continue to build something together,  as we are still agile and in a ‘growth' stage of the company’s life-story and so there is scope for real creative involvement in an operations sense and also bespoke tailoring of a young company using the applicant’s experience and their own knowledge moving forwards, which is hopefully a job-satisfaction / rewarding prospect!   In the longer term, there is also scope for potential promotion, and so there is the opportunity to aim for an operations manager level role in the future.   The role would include:  Day-to-day logistics planning and management Project management (including budgetary and liasing with our finance team re basic book-keeping support) Diary management and co-ordination of founders Development and management of systems that help the smooth running of the company. Along with the rest of the team be part of the quorum of feedback that helps check, correct and improve all front facing content and communication. Helping to maintain the culture of mutual respect, support, encouragement, teamwork and creative innovation that runs throughout the company. Attendance and assistance at events, trade shows, and location shoots.    Required Skillset:  An ability to read, edit and create spreadsheets (googlesheets) ( Our company ‘lives’ on Google Workspace and is administered by our IT firm Welgo ) Other software experience – Figma, Slack, Adobe suite (photoshop, illustrator, premiere pro) Drip, Wordpress, Woo Commerce, Shopify, Wordpress , Timetastic and internet Social platforms – youtube, Instagram, Tiktok,  Applicants must be computer literate, with a willingness and capacity to learn new software applications as part of the job. The young team feel that someone with experience in project management and/or executive assisting could greatly benefit the company.  An awareness and willingness to oversee and update any industry standard company systems, including regular inventory and storage of company property.  Experience is valued over  qualifications, personality over productivity.  This role will suit someone with a willingness to adventure, roll their sleeves up with the team, learn on the job. Someone who is both happy to be a team player and work as a member of a group whilst also being autonomous in certain requirements of their job. Applicants must have the ability to manage their own time and be happy with a degree of creative autonomy.    The team wish to maintain the friendly and co-supportive dynamic they have built whilst running a very professional operation.  This is a new role and the new recruit will first observe the team at work and then work closely with the founders to help with operational improvements. Whilst it is a cliche within such job postings this company really is a “people first” company.  They will be meticulous in our selection of someone who is a true team player and someone who can be proud to support and celebrate the work of their colleagues.  Whilst not obligatory a willingness to travel both domestically and internationally will ensure the candidate realises the full potential benefits of the role. Days:  4-day working week (Mon-Thu) Role is working from Edinburgh HQ at least 3 days with Mondays being mandatory in the office Job: 209711 Salary:  £30-35K lesley@greycoatlumleys.co.uk  

  • Edinburgh
  • Permanent
  • £30,000 to £35,000 GPA

General Manager Job

General Manager Temporary Job, London West End About Our Client Our client, a high-end catering and events business has partnered with a luxury fashion house to deliver an exclusive pop-up hotel bistro and bar experience in London. This high-profile activation will attract VIP guests, brand clients, international visitors, and high-net-worth individuals. The project demands exceptional service standards, seamless operational coordination, and a polished luxury presence throughout. We are seeking an experienced General Manager to lead the day-to-day management and operational delivery of the pop-up hospitality concepts. This is a senior on-site leadership role responsible for overseeing operations, financial performance, team management, brand representation, and compliance. Rate: £200-£250 per day Contract: Fixed-term (20 April – 16 June 2026) Schedule: Minimum 3–4 days per week, approx. 12-hour shifts Reporting to: Project Manager Key Responsibilities Operational Management • Oversee daily operations of the pop-up bistro and bar, ensuring smooth service delivery across all trading periods • Manage and delegate responsibilities to team managers and team members • Ensure effective communication between front-of-house (FOH) and back-of-house (BOH) teams • Manage BOH spaces to ensure operational efficiency and compliance with health and safety standards • Ensure all kitchen health and safety protocols are strictly adhered to at all times Leadership & Team Management • Lead, motivate, and develop the on-site hospitality team to deliver exceptional guest experiences • Oversee two Maître d’s and their booking management systems (SevenRooms or similar platform) • Monitor staffing levels and rota planning in line with forecasted trade • Maintain a positive and professional team culture aligned with brand values Commercial & Financial Management • Manage stock control, ordering, inventory levels, and forecasting to minimise waste and optimise profitability • Review daily, weekly, and monthly sales performance • Submit sales reports from to the Project Manager • Drive revenue through operational efficiencies, upselling strategies, and service excellence Compliance & Standards • Ensure compliance with licensing laws, food safety regulations, and company policies • Maintain cleanliness, safety, and presentation standards across all operational areas • Implement and monitor risk management procedures within agreed project constraints What We’re Looking For • Proven experience as a General Manager or Senior Manager within hospitality (restaurant, bar, hotel, or pop-up concept) • Strong financial acumen, including stock control and sales reporting • Experience managing booking platforms such as SevenRooms (or similar) • Strong leadership and delegation skills • Excellent stakeholder management and communication skills • Thorough understanding of health & safety and food compliance regulations • Ability to thrive in a fast-paced, dynamic, pop-up environment Working Schedule • Engagement runs 20 April – 16 June 2026 • Required onsite for set up and launch: 20–24 April 2026 • Minimum 3–4 days per week • Average shift length: approximately 12 hours Please send any applications to vendela@greycoatlumleys.co.uk

  • West London
  • Permanent
  • £200 - £250 per day

Maître d' Job

Maître d'hôtel Temporary Job, London West End About Our Client Our client, a high-end catering and events business has partnered with a luxury fashion house to deliver an exclusive pop-up hotel bistro and bar experience in London. This high-profile activation will attract VIP guests, brand clients, international visitors, and high-net-worth individuals. The project demands exceptional service standards, seamless operational coordination, and a polished luxury presence throughout. Seeking an experienced Maître D’ to lead front-of-house operations. This is a guest-facing leadership role responsible for managing bookings, overseeing guests, supervising front-of-house teams. Location: London Contract: Fixed-term (20 April – 16 June 2026) Rate: £180–£200 per day Schedule: 3–4 days per week (minimum), approx. 12-hour shifts Reporting to: General Manager Key Responsibilities Front-of-House Leadership Lead and manage all front-of-house team members within the designated service area Deliver a warm, elevated, and brand-aligned guest experience Set and uphold service standards, presentation, and professionalism Maintain a confident and visible presence on the floor during service Guest Experience & VIP Management Oversee all bookings via SevenRooms (or similar platform) Manage VIP reservations and special guest requests Personally greet and host priority guests where required Ensure seamless service from arrival to departure Traffic Flow & Capacity Management Work closely with front door hosts to manage entry and flow Monitor real-time occupancy levels and ensure compliance with capacity limits Liaise with brand hosts and retail partners to align expectations and timings Communicate operational constraints clearly and diplomatically Team Management & Service Standards Manage service rotas, breaks, and floor coverage Oversee uniform standards and team presentation Conduct pre-service briefings and post-service debriefs Maintain morale and a high-performance working culture Stock Oversight & Reporting Conduct stock counts within the service area Monitor usage and report requirements or discrepancies Support stock control procedures Financial & Administrative Duties Close the till system daily in line with company procedures Reconcile transactions accurately and report daily figures Maintain detailed booking records and guest notes Stakeholder Relationship Management Build strong working relationships with brand representatives, retail teams, and operational leadership Communicate peak times, limitations, and service updates clearly and professionally What We’re Looking For Proven experience as a Maître D’, Head Host, or senior FOH leader within luxury hospitality Strong working knowledge of booking platforms such as SevenRooms (or similar) Exceptional VIP guest management skills Confident floor leader with strong organisational ability Experienced in daily financial reconciliation and reporting Polished personal presentation and communication skills Calm, composed, and solutions-focused under pressure Working Schedule Engagement runs 20 April – 16 June 2026 Required onsite for setup and launch: 20–24 April 2026 Minimum 3–4 days per week Average shift length: approximately 12 hours Please send your CV to vendela@greycoatlumleys.co.uk

  • West London
  • Temporary
  • £180 - £200 per day

Junior Houseman Job

​ LIve-out Junior Houseman Job, Belgravia, South West London Our client, a VVIP with a recently redeveloped property in Belgravia, is looking for a Junior Houseman to join the team. The property operates as both a secondary residence for the principal and a high-end office and meeting space. The principal has a frequently changing schedule and may arrive at short notice, making discretion, preparedness, and attention to detail essential. The property must be always maintained to an exceptional standard to ensure it is fully ready for the arrival of the principal, colleagues, associates, and guests. Location: Belgravia, London Start Date: Monday 22nd March 2026 Salary: £30,000 gross per annum Contract: Full-time, permanent Hours: Monday–Friday, 10:00am–7:00pm Working Pattern: 5 days per week (occasional flexibility required) The Role Our client is seeking a Junior Houseman to support the smooth day-to-day operation and presentation of the property. This is a hands-on, varied role suited to someone with previous private household or 5-star hotel experience, who takes pride in maintaining immaculate environments and supporting wider teams. The successful candidate will be proactive, discreet, and comfortable working independently while also being a strong team player. Key Responsibilities Maintain cleanliness and presentation across all internal and external areas of the building Support the housekeeping team with cleaning, room resets, pantry and bathroom replenishment, and furniture moves Reset and prepare meeting rooms and shared spaces as required Carry out carpet cleaning and jet washing of internal courtyard areas using provided machinery Perform basic maintenance tasks, including light bulb replacement and minor fixture repairs Conduct regular floor walks, logging and reporting issues or required actions Ensure cleaning machinery and products are used safely and maintained to the highest standards Proactively report and escalate maintenance issues when identified Provide flexible support for events, functions, and ad hoc duties as required Assist the site lead or client with additional tasks outside core hours when necessary What We’re Looking For Previous experience in a private household and/or 5-star hotel environment Strong communication skills and a service-oriented mindset Detail-focused, proactive, and adaptable Discreet and professional always Confident working independently and as part of a wider team Hours, Pay & Benefits Core hours: Monday–Friday, 10am–7pm Occasional flexibility required to support events or client needs Day in lieu provided if weekend work is required Competitive salary of £30,000 gross per annum Opportunity to work within a high-profile private household environment Managing Consultant: Fred Hardy fred@greycoatlumleys.co.uk

  • South West London
  • Permanent
  • £30,000 PA
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