Greycoat Lumleys client a luxury catering, and events firm is now seeking a highly organized and proactive Account Manager and Executive Assistant to provide comprehensive support to three Directors. The successful candidate will play a crucial role in ensuring smooth operations of all functions for the assigned contract/client and deliver on all administrative needs of the business.

Key Responsibilities

Contract Management:

Assist negotiations, execution, and management of contracts.
Ensure strict compliance with contractual terms, including deliverables, timelines, and service specifications.

Client Relationship Management:

Act as the primary point of contact for clients involved, fostering positive and long-lasting relationships.
Conduct regular meetings to understand team preferences, requirements, and feedback and attending weekly client calls.
Supporting the client on operational and people matters.

Strategic Planning:

Collaborate with internal teams to develop strategic plans, aligning with client objectives and business goals.

Financial Management:

Monitor and manage the financial aspects of contracts, including budgeting, invoicing, and financial reporting.
Work closely with the finance team to ensure accurate and timely billing.
Managing Expenses and approvals for the team.
Overlooking all client transactions and their processing, preparing financial reports for each event, capturing all transactions and financials.

People Management:

Responsible for recruitment and appraisals of all employees under the contract.
Managing re-tendering of contracts and supporting senior management in handling contractual matters.
Responsible for planning, approving and signing off holidays
Responsible for team welfare and building an inclusive and collaborative unit.

Communication and Correspondence:

Draft and edit emails, letters, and other communications on behalf of the Directors.
Note taking and preparing minutes for meetings, following up on action points and circulating notes
Handle incoming and outgoing communication on behalf of the Directors
Responsible for team welfare and building an inclusive and collaborative unit.
Coordinate and manage Directors’ calendars, ensuring optimal scheduling and prioritization of appointments, meetings, and events.
Arrange and organize internal and external meetings, including preparing agendas, distributing materials, and taking meeting minutes when required.
Maintain a high level of professionalism and confidentiality in all communications.

Travel Arrangements:

Manage travel arrangements for the Directors, including flights, accommodations, and transportation.
Prepare detailed itineraries for the Directors, including flights, accommodations, and transportation.
Responsible for making bookings through travel vendors for the company.

Project Support:

Assist in the planning and execution of special projects, events, and initiatives.
Work closely with the Directors to support strategic initiatives and special projects and collaborate with other team members to ensure project deadlines are met.

Qualifications

Bachelor’s degree in business, hospitality, or a related field.
5+ years of experience in account management within the catering and events industry.
Proficient in MS Office Suite and other relevant software.
Relevant experience in executive support roles – Desirable

Attributes

Strategic thinker with a client-centric approach.
Detail-oriented with strong organizational and multitasking abilities.
High-functioning individual with an ability to thrive in a dynamic and high-pressure environment.
Strong negotiation and contract management skills.
Ability to handle sensitive information with discretion.
Flexibility to adapt to changing priorities and work independently.
Team player with excellent problem-solving skills.
Exceptional organizational and time-management skills.
Excellent communication and interpersonal skills.

The administrative assistance you provide plays a crucial role in ensuring the Directors can focus on strategic priorities. Your organization and coordination skills contribute to smooth day-to-day operations, allowing for efficient workflow and timely execution of tasks.

Benefits

Our client ensure they rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Competitive Salary, plus overtime and profit share bonus
Holiday entitlement that increases with length of service
Free Staff Lunch
Wellbeing events and activities
Generous employee referral bonus
Days/Nights out on the company
Visits to suppliers
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Regular emails filled with the best discounts and savings available
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes