Account Manager & Executive Assistant Job

Greycoat Lumleys client a luxury catering, and events firm is now seeking a highly organized and proactive Account Manager and Executive Assistant to provide comprehensive support to three Directors. The successful candidate will play a crucial role in ensuring smooth operations of all functions for the assigned contract/client and deliver on all administrative needs of the business. 

Key Responsibilities

  • Contract Management:

    • Assist negotiations, execution, and management of contracts.

    • Ensure strict compliance with contractual terms, including deliverables, timelines, and service specifications.

  • Client Relationship Management:

    • Act as the primary point of contact for clients involved, fostering positive and long-lasting relationships.

    • Conduct regular meetings to understand team preferences, requirements, and feedback and attending weekly client calls.

    • Supporting the client on operational and people matters.

  • Strategic Planning:

    • Collaborate with internal teams to develop strategic plans, aligning with client objectives and business goals.

  • Financial Management:

    • Monitor and manage the financial aspects of contracts, including budgeting, invoicing, and financial reporting.

    • Work closely with the finance team to ensure accurate and timely billing.

    • Managing Expenses and approvals for the team.

    • Overlooking all client transactions and their processing, preparing financial reports for each event, capturing all transactions and financials.

  • People Management:

    • Responsible for recruitment and appraisals of all employees under the contract.

    • Managing re-tendering of contracts and supporting senior management in handling contractual matters.

    • Responsible for planning, approving and signing off holidays

    • Responsible for team welfare and building an inclusive and collaborative unit.

  • Communication and Correspondence:

    • Draft and edit emails, letters, and other communications on behalf of the Directors.

    • Note taking and preparing minutes for meetings, following up on action points and circulating notes

    • Handle incoming and outgoing communication on behalf of the Directors

    • Responsible for team welfare and building an inclusive and collaborative unit.

    • Coordinate and manage Directors’ calendars, ensuring optimal scheduling and prioritization of appointments, meetings, and events.

    • Arrange and organize internal and external meetings, including preparing agendas, distributing materials, and taking meeting minutes when required.

    • Maintain a high level of professionalism and confidentiality in all communications.

  • Travel Arrangements:

    • Manage travel arrangements for the Directors, including flights, accommodations, and transportation.

    • Prepare detailed itineraries for the Directors, including flights, accommodations, and transportation.

    • Responsible for making bookings through travel vendors for the company.

  • Project Support:

    • Assist in the planning and execution of special projects, events, and initiatives.

    • Work closely with the Directors to support strategic initiatives and special projects and collaborate with other team members to ensure project deadlines are met.


  • Bachelor’s degree in business, hospitality, or a related field.

  • 5+ years of experience in account management within the catering and events industry.

  • Proficient in MS Office Suite and other relevant software.

  • Relevant experience in executive support roles – Desirable


  • Strategic thinker with a client-centric approach.

  • Detail-oriented with strong organizational and multitasking abilities.

  • High-functioning individual with an ability to thrive in a dynamic and high-pressure environment.

  • Strong negotiation and contract management skills.

  • Ability to handle sensitive information with discretion.

  • Flexibility to adapt to changing priorities and work independently.

  • Team player with excellent problem-solving skills.

  • Exceptional organizational and time-management skills.

  • Excellent communication and interpersonal skills.

The administrative assistance you provide plays a crucial role in ensuring the Directors can focus on strategic priorities. Your organization and coordination skills contribute to smooth day-to-day operations, allowing for efficient workflow and timely execution of tasks.


Our client ensure they rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Competitive Salary, plus overtime and profit share bonus 

  • Holiday entitlement that increases with length of service 

  • Free Staff Lunch 

  • Wellbeing events and activities 

  • Generous employee referral bonus 

  • Days/Nights out on the company

  • Visits to suppliers 

  • Exclusive travel discounts with TUI, Expedia, and many more

  • Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more

  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

  • Up to 44% off cinema tickets to enjoy your favourite blockbuster

  • Regular emails filled with the best discounts and savings available

  • Receive cash rewards every time you spend and use them on a wide range of brands

  • Un-wind with us with free wellness, mindfulness and exercise classes

  • You can share all discounts and offers with your friends and families

  • Contributory pension scheme

  • Grow your career with our Career Pathways and MyLearning programmes