Assistant Trackside Manager Job - F1

Assistant Trackside Manager Job, (ID: 117463)

Greycoat Lumleys has the pleasure of working with one of the world's leading catering companies to supply their staff for their F1 contract.  This is a very exciting opportunity for an Assistant Trackside Manager to join the team.

The Assistant Trackside Manager will ensure the successful delivery of all aspects of our client’s trackside operations & delivery of hospitality in line with their Racing’s Guest Experience Strategy.

Additionally, they will need to provide an outstanding experience at every event or location. This includes a focus on the successful execution of the international Hospitality Programme, with a primary focus on both the VIP Paddock programme and the Paddock Club Team suite.

Key accountabilities

  • Assist in the setup of hospitality areas, including VIP suites, lounges, and team zones, ensuring everything is in place before guests arrive.

  • Coordinate with suppliers and logistics teams to ensure the timely delivery of equipment, supplies, and décor.

  • Assist in managing hospitality staff, including hosts, bartenders, and catering personnel, ensuring they understand their roles and responsibilities.

  • Lead briefings to communicate event details, guest expectations, and service standards.

  • Monitor staff performance during the event, providing guidance and support as needed.

  • Ensure that all VIP guests, sponsors, and corporate clients receive top-tier service and attention.

  • Respond to guest enquiries and resolve any service issues or complaints quickly and professionally.

  • Assist with the coordination of special requests, such as dietary requirements or exclusive experiences.

  • Work with the Trackside Manager to coordinate the delivery of food, beverages, and other event services.

  • Oversee the smooth operation of hospitality zones, ensuring that they are fully stocked, clean, and functioning properly throughout the event.

  • Assist with the management of event schedules, ensuring that all activities run on time.

  • Support the Trackside Manager in managing relationships with high-profile guests, sponsors, and key stakeholders.

  • Address any operational challenges or last-minute changes to ensure the event runs smoothly.

  • Be proactive in resolving issues related to service, logistics, or guest experience.

  • Ensure that all hospitality operations comply with health and safety standards, including food handling, fire safety, and crowd management.

  • Monitor cleanliness and hygiene in all hospitality areas, coordinating with staff to maintain high standards.

  • Assist with the breakdown and cleanup of hospitality areas after the event, ensuring all materials and equipment are properly stored or returned.

  • Help prepare post-event reports, summarising the event’s success, challenges, and areas for improvement.

  • Provide feedback on staff performance and operational effectiveness to the Trackside Manager.

  • Work closely with catering teams, security, and logistics to ensure a seamless guest experience.

  • Communicate effectively with different departments to handle last-minute requests

Person specification

  • Experience in hospitality, event management, or a similar role, preferably in a high-end or luxury environment.

  • Strong leadership and team management skills, with the ability to motivate and guide staff.

  • Excellent customer service and interpersonal skills, with a focus on VIP guest relations.

  • Strong organisational and multitasking abilities in a fast-paced, high-pressure environment.

  • Flexibility and willingness to work long hours, including weekends, with the potential for international travel.

  • Knowledge of event logistics, catering coordination, and health and safety regulations.

  • Problem-solving skills and the ability to adapt quickly to changing circumstances.

Salary - £32,000 GPA – please note this is for a February to December contract

Start – January 2025

Responsible Consultant – diana@greycoatlumleys.co.uk