Senior Host/Hostess Job
Greycoat Lumleys has the pleasure of working with one of the world's leading catering companies to supply their staff for their F1 contract. This is a very exciting opportunity for a Senior Hostess to join the team. The Senior Hostess plays a key leadership role in delivering exceptional VIP hospitality at Formula 1 events. In addition to providing first-class service to guests, the Senior Hostess oversees host/hostess teams, coordinates guest experiences, and ensures hospitality areas operate smoothly and meet luxury service standards. The role requires strong leadership, attention to detail, and the ability to manage high-profile clients in a fast-paced international environment.
Key Responsibilities
VIP Guest Experience
Welcome and engage VIP guests, sponsors, and corporate clients, ensuring a premium and personalised hospitality experience.
Oversee guest seating, arrivals, and overall flow within hospitality suites, paddocks, and lounges.
Build positive relationships with repeat VIP guests and key stakeholders.
Team Leadership & Coordination
Supervise and support host/hostess teams during events, ensuring consistent service standards.
Brief the hospitality team on event schedules, guest expectations, and service protocols.
Provide guidance, support, and on-the-job training to junior hosts and new staff.
Hospitality Operations
Coordinate seating arrangements, guest lists, and hospitality logistics for each event session.
Ensure all hospitality areas are fully prepared, clean, stocked, and visually presentable throughout the event.
Monitor guest areas to ensure service runs smoothly and efficiently.
Food & Beverage Oversight
Liaise with catering teams to ensure timely and high-quality food and beverage service.
Manage special requests, dietary requirements, and VIP service expectations.
Ensure service standards meet luxury hospitality expectations.
Guest Relations & Issue Resolution
Act as the first escalation point for guest queries or concerns.
Resolve issues quickly and professionally while maintaining a high level of discretion with VIP clients.
Cross-Team Collaboration
Work closely with event management, security, and catering teams to coordinate smooth operations.
Ensure compliance with company service standards and health & safety regulations.
Event Preparation & Setup
Assist with planning and preparation of hospitality areas before race weekends.
Oversee event setup, guest amenities, and presentation standards.
Ensure hospitality areas remain organised and well maintained during the event.
Reporting & Feedback
Collect guest feedback and report insights to event management teams.
Support continuous improvement of hospitality service and operational processes.
Person Specification
Essential
Strong leadership and team coordination skills
Exceptional customer service and interpersonal abilities
Experience in VIP hospitality, luxury events, or high-end service environments
Ability to manage high-pressure, fast-paced events
Professional appearance and strong attention to detail
Flexibility and willingness to travel internationally for events
Desirable
Experience supervising hospitality teams
Additional languages
WSET or Food Safety qualifications
Previous experience in Formula 1 or major sporting hospitality events
Key Details
Salary: Approx. £40,000 per annum
Environment: High-end international Formula 1 hospitality events