Resident Caretakers/Porters Couple Job, Live-in London
Our client, a prestigious residential building management company, is currently seeking dedicated and reliable Resident Caretakers to oversee the day-to-day upkeep, cleanliness, and security of a well-established residential development in Chelsea. This is a live-in position suited to individuals or a couple who take pride in maintaining high standards and providing a safe, well-managed environment for residents.
Job Title: Resident Caretaker(s)
Location: Chelsea, London
Start Date: As soon as possible
Key Details:
• 82 residential flats across multiple blocks
• Accommodation provided: 1-bedroom flat
• Schedule: 5 days per week
• On-call: Expected to assist in emergencies (out-of-hours emergency contact system in place)
• Overtime: Paid at time and a half
• Holiday: 20 days plus bank holidays
• Bonus: Typically Christmas bonus
• Team Structure: One caretaker and one cleaner required (role may suit a couple and duties can be shared)
Responsibilities:
• Maintain the security and safeguarding of the buildings, prioritising the wellbeing of leaseholders and residents
• Ensure all communal areas are kept in immaculate condition, maintaining high standards of cleanliness and presentation
• Collect refuse daily (including Saturdays if required), disinfect bins, and ensure waste collection is completed by midday
• Vacuum carpeted areas weekly; wash uncarpeted floors and stairs weekly; clean entrance halls and doorways daily
• Shampoo carpets twice yearly
• Dust and polish communal surfaces weekly, including woodwork, brasses, lamp shades, and light covers
• Clean internal and external communal windows regularly
• Keep boiler rooms, storerooms, lift machinery rooms clean and locked
• Sweep and disinfect courtyard and external areas at least twice weekly
• Ensure drains, gutters, fire escapes, roofs, and balconies are clear and report blockages
• Check hall and external lighting daily; clean light covers monthly; monitor emergency lighting systems
• Monitor daily operation of boilers and heating plant; maintain fuel supplies
• Report defects immediately to Managing Agents and record in logbook
• Undertake minor maintenance tasks where appropriate (basic carpentry, plumbing, painting, radiator adjustments)
• Maintain a detailed daily written record of complaints, defects, contractor visits, and emergencies
• Monitor contractor activity and ensure communal areas are left clean and obstruction-free
• Keep communal areas clear at all times; manage contractor parking in courtyard
• Maintain and update confidential resident contact list and report occupancy changes
Requirements:
• Previous experience in a residential caretaker, porter, or similar building management role preferred
• Strong understanding of cleaning standards and light maintenance
• Basic handyman or semi-skilled maintenance ability (all abilities considered)
• Good record-keeping and organisational skills
• Professional, responsible, and security-conscious approach
• Ability to respond calmly and effectively in emergency situations
• Strong sense of accountability and respect for resident privacy
The Offer:
• Live-in accommodation (1-bedroom flat)
• Overtime paid at time and a half
• 20 days annual leave plus bank holidays
• Christmas bonus (typically)
• Stable, long-term position within a well-maintained residential development
• Opportunity for an immediate start and smooth transition into the role