Head Housekeeper Job
Head Housekeeper Job, Midlothian, Scotland We have a very exciting opportunity for an experienced Head Housekeeper to lead a small team for our corporate client. A charitable international foundation based around the arts and literature. This historic space provides a remote retreat for guests to stay for month long residences. Working alongside the Head cook, this is a great chance for an organised Head Housekeeper looking to work for a great employer. Position: Head Housekeeper Location: Midlothian, Scotland Salary: £30,000- £36,000 Start: August Working Hours: Each working week consists of five shifts from 7.30am to 3.30pm in accordance with the rota notified to you by the Finance & Operations Manager no later than seven days before the start of each shift rota. Responsibilities: As the Head Housekeeper, your role involves overseeing and coordinating the housekeeping staff and cooks, with effective communication to key site personnel and internal stakeholders for seamless operation of daily activities, ensuring a respectful and professional atmosphere. A flexible approach can be required, as you will be leading a small but dedicated team, ensuring appropriate resource is in place and high standards are maintained for up to 6 guests. Participation in bi-monthly team meetings will be crucial for sharing feedback and addressing any issues. Your daily responsibilities follow a structured timeline to maximise efficiency and guest satisfaction. This includes ensuring timely service delivery for breakfast, lunch, and evening meals and communicating any dietary requirements, maintaining cleanliness and organisation in guest rooms, common areas, and dining spaces. In guest rooms, you will perform thorough inspections and cleaning, addressing any issues promptly, and handling guests' personal laundry with care and attention to individual preferences. Your role extends to supporting meal preparation and service, where you will oversee breakfast, assist with lunch and dinner, and ensure proper setup and attention to guest preferences. Effective stock and supplies management are another critical aspect of this role, communicating daily with the cook regarding necessary items for meal preparation and housekeeping supplies. Laundry management involves collecting, washing, and drying laundry for guests and staff, adhering to specific instructions, and ensuring kitchen laundry is cleaned and ready for use. End-of-day procedures include preparing a coffee tray for meetings as needed, hanging up laundry, tidying the laundry area, and informing the administrator and cook of any relevant updates before leaving. Skills: Strong organisational and time-management skills Excellent communication and interpersonal abilities Attention to detail and high standards of cleanliness Ability to maintain professionalism and confidentiality Efficient in stock and supply management Proficient in managing and supervising a team Ability to perform physically demanding tasks Competency in handling guest requests and addressing issues promptly Basic knowledge of health and safety regulations in a hospitality setting and maintaining records or inspections and accidents Computer literate in communications, inventory management and Microsoft software A welcoming, friendly, and outgoing manner with the ability to develop and motivate your team Excellent people management skills with an understanding of rotas and schedules High level of attention to detail and demonstrate high levels of quality Hands-on approach to support the front-line team Self-starter qualities, ambition, passion, and excellent leadership qualities Experience and Competencies: Training in housekeeping and cleaning protocols Proficiency in English (both written and spoken) Knowledge of laundry management and cleaning equipment Prior experience in housekeeping or a similar role, preferably in a hospitality setting Experience in a supervisory or managerial role is highly desirable Worked within a management capacity in the hospitality industry or a similar customer service sector Proven track record of maintaining high standards of cleanliness and guest satisfaction Familiarity with handling and managing cleaning supplies and equipment Flexible working hours, including weekends depending on business needs and on call duties Certifications in COSHH, First Aid, and Fire Warden would be desirable
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Midlothian
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Permanent
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£30,000 - £36,000 GPA
